Navigating the NDIS system can be challenging.

At ASHER we take a personalised approach to ensuring every person gets the care and support they deserve. ASHER believe in the importance of helping people live their lives the way they choose. ASHER have a wealth of knowledge and experiences to assist with accessing supports under the NDIS and develop an action NDIS plan. ASHER offers a wide range of supports and has a large and experienced team of caring and qualified support workers who are hand selected to match the right care team to your needs. ASHER provides supports 24 hour a day, 7 days a week. ASHER bespoke approach to care means you are treated as an individual; we recognise that you have changing needs, goals and aspirations and we monitor and evaluate each plan’s effectiveness regularly.

ASHER provides the following disability supports under the National Disability Insurance Scheme (NDIS):
  • Assistance with Household Tasks
  • Assistance with Daily Personal Activities
  • Assistance with Daily Personal Activities (High-Intensity)
  • Assistance with Daily Tasks in a Group or Shared Living
  • Assistance with Life Stage, Transition
  • Assistance to Access and Maintain Employment or Higher Education
  • Assistance with Travel and Transport
  • Assistive Equipment for Recreation
  • Assistive Products for Household Tasks
  • Assistive Products for Personal Care and Safety
  • Community Nursing
  • Communication and Information Equipment
  • Development of Daily Living and Life Skills
  • Group and Centre based Activities
  • Innovative Community Participation
  • Participation in the Community
  • Specialised Supported Employment
  • Short Term Accommodation

ASHER charges for supports delivered in line with the NDIS price guide / supports catalogue. This price guide is subject to increases on an annual basis and ASHER will increase prices as at 1 July each year in line with NDIS released prices.  ASHER and participants will sign a Service Agreement and Schedule of Support for mutually agreed services/ rates.
For up to date NDIS pricing, visit: NDIS

Contact Us Today

ASHER is aware and appreciative of the passion for those with disabilities to remain as independent as possible in their home. It’s for this reason that we ensure that we provide a range of services that are tailored to allow this to happen.
We appreciate each of our clients and the complexity of their needs, and it’s this that remains at the forefront of our service. Your goals are our goals, so contact us today for more about the NDIS and the services ASHER is offering, please contact.
ASHER provides supports in Brisbane and surrounding regions.
For more detailed information about the NDIS in Queensland click here.

NDIS FAQ’s

What is the NDIS?

The NDIS is the National Disability Insurance Scheme. It’s a new way of supporting people with a permanent and significant disability through giving them access to individualised funding, plans and support. If your disability means you need support from another person or equipment to take part in everyday activities and you are under the age of 65, the NDIS is almost certainly for you. The NDIS is being run by the National Disability Insurance Agency or NDIA.

How is the NDIS funded?

The Productivity Commission estimated in 2011 that once fully operational in 2019-20, the cost of the NDIS would be about $22 billion a year. The NDIS is jointly funded by the Commonwealth, State and Territory governments, as outlined in the bilateral agreements for each jurisdiction.

Who is the NDIA?

The National Disability Insurance Agency (NDIA) is the independent Commonwealth government agency responsible for implementing the NDIS.

The NDIA:

  • Helps empower and inform people with disability to be confident consumers.
  • Provides information and referrals, links to services and activities, individualised plans and where necessary, funded supports to people over a lifetime.
  • Provides service providers with clarity and transparency so they can grow their business and respond to need.
  • Raises community awareness and encourages greater inclusion and access for people with disability to mainstream services, community activities and other government initiatives.

The NDIA is partnering with the Commonwealth, State and Territory governments and well known community organisations to deliver the NDIS in your local area.

What is the difference between NDIA and NDIS?

The National Disability Insurance Scheme, or NDIS, is run by the independent agency – the National Disability Insurance Agency, or NDIA.
The NDIS is one component of the National Disability Strategy which brings community, government and industry together to address the challenges faced by people with disability, and ensures they are supported by services such as health, education and transport and the wider community.

Why an insurance scheme?

The NDIS is social insurance, not welfare. As an insurance scheme, the NDIS takes a lifetime approach to support, investing in people with disability early to improve their outcomes later in life.

Who will be eligible for the NDIS?

People may be eligible for the NDIS if they have a permanent disability that significantly affects their ability to take part in everyday activities.

In addition, they must:

  • be aged under 65 years when they first access the NDIS
  • live in Australia
  • be an Australian citizen, or
  • hold a permanent Visa or
  • hold a Protected Special Category Visa
How do I access supports under the NDIS?

There are two steps involved in accessing supports under the National Disability Insurance Scheme (NDIS):

  • The first is to become a participant where a person makes an access request.
  • If access is approved, the second step is for a participant to have an NDIS plan developed.
Do I need to move to the NDIS?

The NDIS is a change from the existing system of disability services where the Queensland Government sets and funds disability supports to a national scheme that will provide the supports you need over your lifetime. This means responsibility for providing disability services including funding will move from the Queensland Government to the NDIA. Once the NDIS is rolled out in each area, all eligible people will only be able to access their disability supports through the NDIS.

What will change under the NDIS?

The NDIS is a change from the existing system of disability services where the Queensland Government sets and funds disability supports to a national scheme that will provide the supports you need over your lifetime. This means responsibility for providing disability services including funding will move from the Queensland Government to the NDIA. Once the NDIS is rolled out in each area, all eligible people will only be able to access their disability supports through the NDIS.

People will:

  • be funded for the reasonable and necessary supports they need to participate in daily life
  • have choice and control over how, when and where their supports are provided
  • be able to access a broader range of mainstream and community supports, as well as traditional disability supports.
How do I prepare to access the NDIS?

If you already receive supports from a State or Territory government disability program, you will be contacted by a National Disability Insurance Agency (NDIA) representative when it is time to transition to the NDIS. For some people already receiving supports from State and Territory disability programs, evidence of your disability may not be needed. This is because some State and Territory programs have the same eligibility criteria as the NDIS. If you do not currently receive disability supports and the NDIS is available in your area you can request access by contacting the NDIS.

What if I am not eligible for the NDIS?

If you are currently receiving specialist disability services but are not eligible for the NDIS, you will continue to receive support that will enable you to achieve similar outcomes through Continuity of Support arrangements.

What happens to my current support?

Current support arrangements will continue until your new NDIA plan begins and you transition to your new support arrangements. If funding for your current support arrangements is approved by NDIA and you wish to stay with CODA, the transition should be seamless.

What is funded under an NDIS?

For support to be funded it needs to be linked to an outcome you have identified in your plan and it also must:

  • Be associated with day-to-day living and activities that increase your social or economic participation
  • Be a resource or piece of equipment, such as wheelchair, assistive technology or home and car modifications, to help you live an ordinary life
  • Help you build the skills you need to live the life you want, such as opportunities to work, further your education, volunteer, or learn something new.

The NDIS will fund “reasonable and necessary” supports that;

  • Support people with disability to pursue their goals and maximize their independence, and
  • Support people with disability to live independently and to be included in the community as fully participating citizens, and
  • Develop and support the capacity of people with disability to undertake activities that enable them to participate in the community and in employment.

 

Who decides what is a “Reasonable and Necessary” support?

The NDIS funds reasonable and necessary support in a range of areas, which may include education, employment, social participation, independence, living arrangements, and health and well-being.

These supports will help participants to:

  • pursue their goals, objectives, and aspirations
  • increase their independence
  • increase social and economic participation, and
  • their capacity to actively take part in the community.
What isn’t funded under the NDIS?

A support will not be funded if it does not relate to your disability, if it duplicates support that is already funded (eg Medicare or Departments of Education), if it relates to day-to-day living costs that are not related to a participant’s support needs, or if it is likely to cause harm to the participant or others.

How are plans managed?

While the NDIS gives you choice and the control over the support you receive and the service providers you use, it also gives you a say in how your funding is managed.

Your funding can be:

Agency Managed – this is where your provider(s) claim directly from the NDIA

Plan Manager – funding in your plan is allocated to a third party to manage the financial transactions in your plan

Self-Managed – you (or your nominee) directly manage the funds

Automated Payments (transport only) – funds are deposited into an NDIS bank account weekly, fortnightly or monthly

Combination – a combination of the above options can be used to meet your individual needs.

What is a participant statement?

The participant statement is a statement about the person who the NDIS funding is for and their life. What their life looks like now and what they would like it to look like, including where they live, what they do during the week, the people who are in their life, work or volunteering. It will help your Planner develop your plan and it helps build a picture of the person (particularly if they are non-verbal or maybe unable to attend the meeting), so it’s a good idea to think ahead about the things to include.

What is a goal?

Many people are being asked for two short term and one long term goal to be included in their ‘First Plan’. For some people one of their short term goals is retaining their current level of supports. It’s a good idea to think ahead of your meeting about the goals you would like to include; what you’d like to achieve in the next year or two. This can be something simple e.g. ‘learning to do my own washing’, ‘making new friends’ or ‘maintaining my current accommodation’. A longer term goal could be ‘learning to live more independently’ or ‘going on a holiday’ or ‘I’d like to have a job’.

What is my first plan?

Your first plan is the start of a lifelong relationship with the NDIS. Once you have gained access to the NDIS we will work with you to develop your first plan. Your first plan is your entry point to the NDIS and the start of your relationship with the Scheme.


Your first plan will identify the reasonable and necessary supports you require to meet your immediate needs and start to identify and achieve your goals. Once completed – your first plan will provide you with individualised funding that you control and choose how to use. To get ready for the NDIS and your first plan, start thinking about your immediate support needs and what your current and future goals might be.

What do I do once I’ve received my plan?

Once your first plan is finalised you will be contacted by an NDIS representative to discuss how to put it into action. The NDIS will then work with you to implement your plan; this support could be provided by a Local Area Coordinator, a Support Coordinator or another party who will help you to connect with community and mainstream or funded supports. Once your plan is approved and you receive your funding, all previous funding for your disability supports will be stopped with immediate effect. Therefore, to ensure your existing services continue as per normal, it’s important to let your provider know that your plan has been approved as soon as you receive it. You don’t have to show your provider your plan if you don’t want to.

What happens when I turn 65?

At this stage, if you are currently receiving an NDIS package and you turn 65, you can either choose to remain in the NDIS under ‘continuity of support’ rules, or you can transition to the aged care system. If you are over 65 at the time your area rolls out the NDIS, you will transition into the aged care system.

Can I exit the Scheme?

Once you are accepted as an NDIS participant, you will receive reasonable and necessary support for as long as you need it. For most participants, this means a lifelong relationship.
For more information about the NDIS please visit their website.
To find out more about the NDIS and the services BETACARE is offering, please contact us today.

Understanding the Process

The NDIS planning process has several steps:

0.1
An NDIS representative contacts you to arrange a planning meeting.
0.2
You prepare for the planning meeting.
0.3
You have the planning meeting with your NDIS representative
0.4
Your plan is approved and you get a copy of the plan.

1. An NDIS representative contacts you

When your access request is accepted, an NDIS representative will contact you.
Depending on how old you are and where you live, this person will be:
⦁ an NDIS early childhood partner
⦁ an NDIS local area coordinator (LAC)
⦁ an NDIA planner.
The ECEI Coordinator, LAC or NDIA planner will make a time to meet with you to discuss your NDIS plan. Depending on what works best for you, the meeting might be face to face, by video chat, or on the phone.
They will also tell you:
⦁ how long the meeting will last
⦁ what you need to bring to the meeting
⦁ what you can do to get ready for the planning meeting.

2. You prepare for the NDIS planning meeting

It’s a good idea to do some preparation before the planning meeting. You’ll get a planning booklet from the NDIS that will help you to prepare.

First, think about your likes, dislikes, and what your interests are. For example:


⦁ My name is Piper I am 20 years old. I love purple things. I like being outside, so long as I have someone nearby.

⦁ My child Joshua is 17 years old. He has a great sense of humour and is the family joker. He likes going to school but could probably work harder. He’s passionate about cricket. Steve Smith and Ellyse Perry are his favourite players.’

Second, think about your condition, disability/disabilities or developmental delay. For example:

⦁ I have cerebral palsy.
⦁ Lilly is autistic. She can’t speak, so she gets upset or frustrated when we don’t understand her.
⦁ Tray has cerebral palsy. He can walk sometimes although his movements can be quite jerky, especially when he’s tired. He has had several surgeries and needed a wheelchair afterwards.

Third, How does this impact your day-to-day life? For example:

⦁ I am mostly independent. I use a wheel chair to get around. I have a modified car.
⦁ I need a bit of help getting ready for work, meal preparation and house and garden maintenance.

Fourth, think about your current supports. These include:

⦁ mainstream health supports – for example, health, mental health.
⦁ mainstream education supports – for example, early childhood, primary and secondary schools, higher education and vocational, education and training.
⦁ community supports – for example, sports clubs, community groups or other organizations.
⦁ informal supports – for example, the support and help you get from family members, friends, housemates, neighbours’ and so on.

Fifth, think about the supports you, your family or carer might need. For example:

⦁ Assistance with Daily Life
⦁ Assistance with Social & Community participation
⦁ Increased Social & Community participation
⦁ Finding and Keeping job
⦁ Improved Relationships
⦁ Improved Living Arrangements
⦁ Improved Health and Wellbeing
⦁ Improved Learning
⦁ Improved Life Choices
⦁ Improved Daily Living
⦁ Transport
⦁ Consumables
⦁ Home Modifications
⦁ Assistive Technology
⦁ Do you need support for your caring role – for example, respite care?

You can write down all of this information, plus any questions you have, in your planning booklet. It’s a good idea to bring this booklet to the planning meeting.

It can also help to write a carer’s statement. This statement explains how your disability or developmental delay affects you or your family’s daily life. You can write about your other family members or your carer’s, own health, well-being, financial circumstances, and so on.

Your goals are a key part of your NDIS plan. Goals are the things you want to achieve with NDIS support and other supports and services. At your NDIS planning meeting, you’ll discuss your goals, so it’s a good idea to start thinking about goals before the planning meeting.

3. You have the NDIS planning meeting

The NDIS planning meeting is between you and your child’s early childhood partner, LAC or NDIA planner.

You should bring:

⦁ the information you’ve prepared, including your NDIS planning booklet and carer statement
⦁ information or reports from your health professionals, therapists or service providers
⦁ proof of your identity – for example, a passport and driving license
⦁ your bank account details if you’re considering self-managing some or all of your NDIS funding
⦁ your myGov log-in and password
⦁ a support person if you’ve decided you want one, like a family member, friend or advocate
⦁ any questions you have about the process.

In your NDIS planning meeting, your ECEI Coordinator, LAC or NDIA planner will:

⦁ go through all of the information you’ve prepared
⦁ ask about your routines, the things you enjoys and the things your family does together
⦁ ask about your main concerns and the reasons you want support
⦁ discuss your goals
⦁ discuss supports and services that can help to achieve your NDIS goals, including mainstream and community services
⦁ talk with you about whether you want the plan to include funding for a support coordinator or specialist support coordinator
⦁ talk with you about options for managing your NDIS funding and help you choose the option that best suits you, your carer, or your family.

At the end of the planning meeting, your ECEI Coordinator, LAC or NDIA planner will explain what happens next.

During the planning meeting, you can ask for a copy of your plan in various accessible formats. These include Braille, electronic text (on CD), large print or audio (on CD). You can also have the plan translated into your preferred language.

4. Your NDIS plan is approved and you get the plan

After your planning meeting, the NDIA must approve your NDIS plan.
When your NDIS plan is approved, you’ll get a copy of the approved plan via the myplace portal within 24 hours and in the mail within 7 days.
If you disagree or are unhappy with the supports funded in your child’s NDIS plan, you can ask for a review.

After the planning meeting: what happens next?

Most NDIS plans go for 12-24 months before they have a scheduled review. The scheduled review of your child’s plan is a good chance for you to think about:

⦁ how well the plan is meeting your needs
⦁ whether your circumstances have changed in the last year.

The NDIS – Pricing

The National Disability Insurance Scheme (NDIS) is the way support is provided to Australians living with disability, their families and carers.

The NDIS provides reasonable and necessary supports for eligible people under 65 years of age with a permanent and significant disability.  These supports are to help people with their day to day needs, as well as build capacity to achieve their goals in life whether at home, in the community or at work.
The NDIS is an insurance scheme so aims to support people with disability early to improve their outcomes later in life.
To find out more about the NDIS visit www.ndis.gov.au

Pricing

Prices for services we provide under the NDIS are aligned with the NDIS Price Guide.
For more information about the NDIS Price Guide, visit the NDIS website.
If you can’t see what you are looking for please get in contact with us and we will help with your enquiry.

Community Access Services – Charges

Service Summary

Our Community Access Services endeavor to provide our clients with the best possible services. Our support workers work with you to meet your goals. As such the service you experience will include time spent directly with your Support worker and also time when you may not be present.

WHAT do we do?

Our support workers can:

⦁ Assist you to increase your independence in daily activities and participation in your community.
⦁ Support engagement with family and friends
⦁ Assist with medical appointments at your local doctor, health and wellbeing activities and hospital visits.
⦁ Support using public transport
⦁ assist our clients at work or when studying.
⦁ Support clients who choose to volunteer in the community
⦁ Support with your shopping , banking and gardening.
⦁ During times when you are unable to access the community, our support workers can complete tasks for you like shopping and collecting prescriptions from your pharmacy

WHEN do we charge?

Your services will be billed after the service has occurred, as per your Improved Daily Living budget management arrangement. (Plan managed, self-managed or NDIA managed).
Typically the billing cycle can take between 1 – 4 weeks to be processed. If you have not received a charge for a service more than one month prior, please contact us.

Travel

Travel is charged at the appropriate service rate above, one way from our closest / agreed service centre.

Cancellation Policy

Senses operates within the NDIS short notice cancellation policy of 48 hours notice for a planned service. If a cancellation is received within 48 hours (prior) of a planned service, Senses will charge 100% of the planned service charge as a cancellation fee.
Please refer to your service agreement and the NDIS price guide for further information regarding your service.

Cancellations

ASHER operates within the NDIS short notice cancellation policy of 48 hours’ notice for a planned service. If you need to cancel or change a planned service, please give us 48 hours’ notice, and let us know within regular business hours.
For example, if your appointment is at 1pm on Monday, you need to let us know by 1pm on the Thursday before.
To cancel your appointment, please get in contact with your usual ASHER representative.
If you miss an appointment or cancel with less than 48hours notice, we will charge you 100% of the cost of your appointment.
If you cancel often, we will discuss this with you to work out a way to best provide support to you.

Fee for Service

Any person with a disability may wish to pay for their services. This may include those people with compensation, those who cannot access funding, those who are on a waitlist for government funded services or those who wish to have more service than that which is funded by government.
An application for services can be made for a child or adult with appropriate consent gained. Applications can be made for all services offered by ASHER.
For those whose applications are successful, services will be explained and developed to meet the individual needs of a child or adult. A Service Agreement, Terms and Conditions for Services and the Fee Schedule will be discussed when developing the Fee for Service package.

Would you like more information?

Please contact ASHER today and see how they can assist you